Patti Hathaway wants to work with organizations that want to make change work and with people who want to move forward in change. Patti effects change that impacts bottom line returns. She cuts across all levels of your organization to give your people the no-nonsense direction they need to deal with today's rapidly changing environment.

Fewer than 100 women in the world have earned their Certified Speaking Professional (CSP) designation from the National Speakers Association for their proven presentation skills. Patti Hathaway, CSP, worked as a trainer for two major corporations prior to becoming one of the highest-rated speakers for the International Fred Pryor Seminars.

She has earned her Bachelor of Arts degree from Calvin College and her Masters degree from The Ohio State University. Patti Hathaway's solid background is internationally recognized. Her best-selling book, Giving and Receiving Feedback, has been translated into six languages and has sold over 73,000 copies. It is also available as a video-training program and video-audio-book self-directed learning system. Her co-authored book, Managing Upward: A Partnership Plan for Employees and Bosses has been translated into two languages.

Patti Hathaway, CSP, has built her reputation since 1987 as one of the speaking industry's most versatile speakers. She offers customized, wide-ranging programs to meet your specific needs. Now you can avail yourself of this amazing talent in her powerful and individually-tailored programs on change and change mastery skills, offered internationally.

PEOPLE ARE THE REAL BOTTOM LINE

• Ensure higher productivity, strong organizational culture, and high morale, particularly in times of change.
• Increase your success rate and speed the time it takes to implement new ideas.
• Learn how to work with resistance and build stronger relationships.
• Develop a solid base for future change.

Perspective is the capacity to view things in their true relative importance.

When you're so close to the change situation, it is hard to have perspective. Patti Hathaway has worked with thousands of people across the United States. This provides her with an outside perspective that is credible and powerful. When she blends her outside perspective with your specific issues, the results speak for themselves.

A total change experience.

Patti Hathaway's use of humor and visuals encourages participants to connect and open their minds to new perspectives. It is what makes her programs so unique and powerful and why people experience and recommend them to others.

By using personal stories, Patti Hathaway establishes rapport and builds credibility. Her expert balance between serious concepts and humorous illustrations raises audience receptivity, creating tremendous impact.

Gain new productivity in times of change by selecting one of Patti Hathaway's programs.

Patti effects change that impacts bottom-line returns. She cuts across all levels of your organization to give your people the no-nonsense direction they need to deal with today's rapidly-changing environment.

TOPICS:

Walking The Plank of Change Without Jumping Ship
Mastering the Leadership Challenge of Change
Teams of Endearment
Avoiding the Gender Fender Benders
Sense and Insensibility
Finding Balance in Turbulent Times
The Customer Doesn't Always Ring Twice: Providing Exceptional Customer Service for Bottom-Line Results
The Three Rs of Successful Business: Building Rapport, Repeat, and Referral Business