• President of the Service Excellence® Group Inc. a Toronto-based management consulting firm, founded in 1977.
• Only Canadian to have been awarded the highest level earned designations in both the training industry and the speaking business.
• Holds membership in the Canadian Speakers Association, the International Federation for Professional Speakers and the Society for Training and Development (and has been involved at the executive level nationally and internationally for all), and Mensa.
• Recognized as one of North America's leading authorities on our emerging high-tech, service-centric economy since the mid-80's, doing majority of his work in the U.S.
• Only foreigner invited to keynote American Institute of CPA's national event...twice; and only speaker invited back to MHC's of America's CEO's conference...3 times (and booked again for 1999, 2000, and 2001).
• Has been invited to address audiences in 10 countries on 4 continents, and is regularly quoted in the media as a trends analyst and business strategist.
• Is a regular contributor to the "Words of Mouth: Insights from America's Keynoters" publication.
• Has conducted executive level strategy sessions for such diverse organizations as American Express, Canada Trust, Fisher Price, 3M, TransAmerica, and the United States Space Foundation.
• As a presenter, Warren has a reputation for being thought-provoking and entertaining at the same time.
• He brings to the platform a unique combination of in-depth expertise and powerful delivery skills.
• The Service Excellence® Group has a projects division that gets involved in helping client organizations actually implement change initiatives over long periods of time.
• This allows Warren to deliver insights and tactics that go far beyond academic theorizing. They are field proven from years of hands-on, in-the-trenches experience with real people.
• Over the years he has demonstrated a knack for being able to take high-level strategies and concepts,and translate them into nuts and bolts tactics that people at all levels of an organization can put into action.
• Feedback consistently describes Warren as provocative, stimulating, practical, and thoroughly enjoyable.
• A very high-impact experience for any management team.

"WHERE IN THE WORLD THE WORLD IS GOING"

What's It About?

This unique presentation combines demographics, psychographics, corporate restructuring, technology, and globalization trends to draw a surprisingly different landscape a few short years from now. Fact based, common sense, and upbeat, it dispels common trend myths from both a business and personal perspective.

What Does It Cover?

Why most economic news is irrelevant today

A 7 minute history of 700 years; understanding the scope of this 20 cent* shift and what it means

The 5 major economic trends driving a very fundamental, largely invisible, restructuring Urban real estate values, and how our pollution problems will solve themselves Why government planners get it so wrong....so often

The trade deficit myth and the facts behind America's coming economic ascendancy

What the new explosion in "micro businesses" means to your business - and your kids....and why your bank and the IRS are two steps behind! 

The most common strategic technology trap

The 3 psychographic factors shaping this decade, how they'll affect population patterns and politics

 *20 cents is, yes, a paradigm